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Contact & FAQ

APPLY TO BE FEATURED IN THE LUVBOOKS BOX

Want to be a featured author in the LuvBooks Box? The LuvBooks team is looking for series starters and standalone titles for inclusion in its quarterly themed boxes. Included books will be branded as special editions, printed solely for the LuvBooks box. Complete this form to be considered: http://bit.ly/LuvBooksAuthorForm

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Please read our FAQs before reaching out!

I ordered a free or discounted book but haven't received it yet. What do I do?

Please allow up to 10 business days to receive your free or discounted book before contacting us. If you received an order confirmation, we have your order details and are working on fulfilling it as quickly as we can. Fulfillment time varies based on demand and fluctuations in inventory. If you have not received your book after 10 business days, please email kelijo@waterhousepress.com.

 

I ordered a LuvBooks subscription box. When will I be billed for the next box?

When you subscribe, you are automatically billed for the first box. You will not be billed again until just prior to receiving the subsequent box and from that point on, roughly every 90 days.

 

Can I order a single LuvBooks Box?

To ensure we can order an appropriate amount of books and goodies for each quarter's mailing, we require subscriptions at this time. Single box purchases are not available.

 

When will my card be charged for the LuvBooks Box?

Your card will be charged immediately at checkout. If you are already subscribed, your card will be charged on September 9th (for the September Box) and December 8th (for the December Box). If you wish to cancel, please be sure to cancel before these dates to avoid charges on your card.

 

When will my box ship?

The LuvBooks Box ships quarterly. The June box shipped on June 19. The September box will ship September 19 and the December box will ship on December 17th.

 

I need help with my LuvBooks Box order!

No problem. Please submit your ticket here and we'll get right back to you: http://bit.ly/LuvBooksBoxHelp

 

Are all the LuvBooks store books autographed?

Most books can be purchased autographed and each product listing will note whether autographed options are available. Meredith Wild books are personalized and hand-signed. Because our authors live all over the US, all other autographed book purchases include a bookplate(s) signed by the author. Some discounted book bundles can be purchased without autographs.

 

But I still have questions.

Please email Keli Jo at kelijo@waterhousepress.com for further questions.